· Please note that Registree is a private limited liability company duly registered and operating in accordance with the laws of the Republic of South Africa.
· For more information regarding your personal information lawfully stored or used by the Website or Registree, please contact [email protected] who will gladly assist.
· This Policy was last updated on 8 August 2019.
· Not all terms are necessarily defined in order.
· This Policy complies with, and facilitates the obligations required from, the South African Protection of Personal Information Act, No. 4 of 2013 (“POPI”), as amended.
1. Introduction and Our Role:
1.1. In some circumstances, Registree is the “responsible party” (as defined in POPI) and is responsible for your personal information (collectively referred to as “we”, “us” or “our” in this Policy) in instances where we decide the processing operations concerning your personal information.
1.2. Sometimes we also operate as an “operator” (as defined in POPI) of personal information on behalf of a third-party responsible party, where that responsible party’s privacy terms will apply. The terms "user", “you", “data subject” and “your” are used interchangeably in this Policy and refer to all persons accessing the Website or engaging with Registree for any reason whatsoever.
1.3. We have appointed a data representative at Registree who is responsible for overseeing questions in relation to this Policy. If you have any questions about this Policy, including any requests to exercise your legal rights, please contact the representative using the details set out below.
1.4. Our full details are:
1.4.1. Full name of legal entity: Registree Rocks (Pty) Ltd.
1.4.2. Name or title of data representative: Christopher Maree – Chief Information Officer
1.4.3. Email address: [email protected]
1.4.4. Postal address: 1610 Four Seasons, 45 Buitenkant Street, Cape Town, South Africa
1.5. You have the right to make a complaint at any time to the South African data regulator’s office (Information Regulator’s Office of South Africa). We would, however, appreciate the chance to deal with your concerns before you approach any such regulator, so please contact us in the first instance.
2. Personal information we collect from you:
2.1. Should you decide to register with or function as a user on the Website and/or use any Registree Services, you thereby expressly consent to, and opt-in to Registree collecting, collating, processing, and using the following types of information about you when you use the Website (“personal information”):
2.1.1. Information provided by the user or from a user’s other authorised responsible party:
Registree processes personal information (that is information about the user that is personally identifiable like the user’s name and surname, degree and course information, email address, company name, company registration number, main industry sector, contact details, phone number(s) and other unique information such as user IDs and passwords, service preferences and contact preferences that are not otherwise publicly available) which Registree either processes as its own responsible party, or which is received from another responsible party to whom you have provided your personal information with your permission to be shared with Registree as the operator; and
2.1.2. Information that is collected automatically:
Registree receives and stores information which is transmitted automatically from the user’s computer when the user browses the internet. This information includes information from cookies (which are described in clause 7.1 below), the user’s Internet Protocol (“IP”) address, browser type, web beacons, geo-locationary information, embedded web links, and other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to the Website such as your browser type and language, access times, and the address from which you arrived at the Website.
2.2. Should your personal information change, you may update it yourself by using your Website profile settings, or please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update it. Registree will, however, not be able to update any personal information of yours attained from another responsible party, where should you want to update same, you must approach the relevant responsible party to do so. Registree is under no obligation to ensure that your personal information or other information supplied by you is correct.
2.3. We may process personal information of children when a data subject user is below the age of 18 (eighteen), where should the user be such a minor, the minor user warrants that the explicit consent to, and acceptance of, this Policy and our processing has been undertaken by their lawful parent/guardian and with their supervision and assumed liability. We process such personal information of children only with their guardian’s or parents’ explicit consent, in accordance with South African laws requiring us to do so, and also due to the personal nature of Registree assisting learning institutions requiring such information to operate, which you/your parent/your guardian understands and expressly consents to by accepting this Policy. We enforce additional special precautions regarding the safety and integrity of any personal information of children provided to us.
2.4. You warrant that the personal information disclosed to Registree is directly from you as the user on the Website or in connection to the services, and all such personal information is lawfully yours to provide. You also warrant that any personal information provided to us from a third-party responsible party, was attained from you lawfully and provided to us with your express consent to the relevant responsible party to do so.
2.5. You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and, generally, not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.
3. How we use your personal information:
3.1. Any processing of your personal information will be reservedly for our legitimate business purposes and as a necessary function of your engagement with the Website and/or Services, and you have consented to this, but we will not, without your express consent:
3.1.1. use your personal information for any purpose other than as set out below:
18.104.22.168. in relation to the provision to you of the Services and/or access to the Website;
22.214.171.124. for internal record keeping of responsible party third parties and the development of metrics of third-party searches;
126.96.36.199. to contact you regarding current or new services or any other product offered by us or any of our divisions and/or partners (unless you have opted out from receiving marketing material from us, possible through that same correspondence to you);
188.8.131.52. to inform you of new features, special offers and promotional competitions offered by us or any of our divisions and/or partners (unless you have opted out from receiving marketing material from us, possible through that same correspondence to you); and
184.108.40.206. to improve our product selection and your experience on our Website by, for example, monitoring your browsing habits, or tracking your activities on the Website; or
3.1.2. disclose your personal information to any third party other than as set out below:
220.127.116.11. to our employees and/or third-party service providers who assist us to interact with you via our Website, email or any other method, for your use of the Services, and thus need to know your personal information in order to assist us to communicate with you properly and efficiently;
18.104.22.168. to external responsible parties who already have your express consent to process and/or attain such personal information from and/or with us;
22.214.171.124. to other users who are using the Services and who need your information in order to use the Services themselves;
126.96.36.199. to our divisions and/or partners (including their employees and/or third party service providers) in order for them to interact directly with you via email or any other method for purposes of sending you marketing material regarding any current or new services, new features, special offers or promotional items offered by them (unless you have opted out from receiving marketing material from us, possible through that same correspondence to you);
188.8.131.52. to law enforcement, government officials, fraud detection agencies or other third parties when we believe in good faith that the disclosure of personal information is necessary to prevent physical harm or financial loss, to report or support the investigation into suspected illegal activity or the contravention of an applicable law, or to investigate violations of this Policy and/or the Website’s other policies; and
184.108.40.206. to our service providers (under contract with us) who help with parts of our business operations (fraud prevention, marketing, technology services etc). However, our contracts dictate that these service providers may only use your information in connection with the services they perform for us, not for their own benefit and under the same standards as how we operate.
3.2. We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, subpoena, order of court or legal process served on us, or to protect and defend our rights or property. In the event of a fraudulent online payment, Registree is entitled to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.
4. Original and updated purposes for processing:
4.1. We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
5. International Transfer of personal information:
5.1. We may share your personal information within the Registree group of companies and this may involve transferring and processing your data outside of South Africa.
5.2. Whenever we transfer your personal information out of the country, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
5.2.1. we will only transfer your personal information to countries that have been deemed to provide an adequate level of protection for personal information;
5.2.2. where we use certain service providers, we may use specific contracts approved by the European Commission which give personal information the same protection it has in Europe under the GDPR; or
5.2.3. where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal information shared between Europe and the US.
6. How we treat your personal information:
6.1. We will ensure that all of our employees, third party service providers, divisions and partners (including their employees and third-party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality obligations and process your personal information at standards equal to or higher than Registree’s in relation to your personal information.
6.2. We will:
6.2.1. treat your personal information as strictly confidential, save where we are entitled to share it as set out in this Policy;
6.2.2. take appropriate technical, security and organisational measures to ensure that your personal information is kept secure and is protected against unauthorised or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;
6.2.3. provide you with reasonable access to your personal information to view and/or update personal details;
6.2.4. promptly notify you if we become aware of any unauthorised use, disclosure or processing of your personal information;
6.2.5. provide you with reasonable evidence of our compliance with our obligations under this Policy on reasonable notice and request; and
6.2.6. upon your request, promptly correct, transfer, return or destroy any and all of your personal information in our possession or control, save for that which we are legally obliged or entitled to retain (acknowledging that some Website and/or Service functionality might be lost if certain personal information is amended or destroyed).
6.3. We will not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period. In some circumstances, other applicable national laws require us to retain your data beyond your request for its deletion, or beyond your direct engagement with Registree. As such, we may retain your personal information in adherence with compulsory instructions from other applicable national laws, notwithstanding your application to have it deleted or amended.
6.4. Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorised or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence or fraud.
7. Cookies provision:
8. User rights and obligations:
8.1. The user is entitled to request access to any relevant personal information held by Registree and where such access is necessary for you to exercise and/or protect any of the user’s rights. For any personal information held by any third-party responsible party, the user must approach that responsible party for the realisation of the user’s personal information rights with them, and not with Registree.
8.2. Under POPI, you have rights in relation to your personal information. Please contact us to find out more about, or manifest, these rights:
8.2.1. request access to your personal information;
8.2.2. request correction of your personal information;
8.2.3. request erasure of your personal information;
8.2.4. object to processing of your personal information;
8.2.5. request restriction of processing your personal information;
8.2.6. request transfer of your personal information; and/or
8.2.7. right to withdraw consent.
8.3. You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
8.4. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
8.5. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
8.6. Users with citizenships from jurisdictions other than of South Africa, please note that Registree complies with all South African data protection laws when processing your personal information pursuant to the Services. Should foreign law be applicable in any regard to your use of the Services and/or the Website in any way, including how we may process your personal information, please contact Registree at [email protected] to engage you on its application and your rights.
8.7. Users acknowledge that any content provided by users on the Website, including via a messaging system, enters an open, public forum, and is not confidential, where the author of which will be liable for that content, and not Registree.
8.8. Users understand that there are risks involved in sharing personal information. By disclosing personal information such as the user’s name and email address, users acknowledge and understand that this information may be collected and used by a third party to communicate with you.
8.9. By accepting this Policy, you have opted-in to receive emails from Registree, where your email address will be used to contact you from time to time and may also use it for security reasons to confirm your identity.
8.10. Registree agrees not to use the users’ provided email address in any manner that users do not consent to nor alert any other parties of the users’ address without the user’s consent.
8.11. You have the right to opt-out of receiving email communication by following the directions posted on every email communication or by altering your communication preferences directly on the platform.
9. Registree’s rights relating to personal information:
9.1. Registree will disclose the user’s personally identifiable information if it reasonably believes that it is required to do so by law, regulation or other government authority or to protect the rights and property of Registree, its affiliates or the public. Registree may also co-operate with law enforcement in any official investigation and may disclose the user’s personally identifiable information to the relevant agency or authority in doing so.
9.2. Circumstances may arise where, whether for strategic or other business reasons, Registree decides to sell, buy, merge or otherwise reorganize its business. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Registree’s practice to seek reasonable protection for information in these types of transactions and notify you prior to any disclosure of personal information. Such disclosure will also be subject to this Policy.
9.3. Registree strives to keep the user’s personal information accurately recorded. Registree provides a user with the reasonable ability to review and correct it or ask for anonymization, blockage, transfer or deletion, as applicable. Please contact [email protected] to engage Registree on such actions or requests.